Volvo opens new Setia Alam 3S dealership in Shah Alam and Klang
KUALA LUMPUR: Volvo Malaysia has announced a new Setia Alam 3S (sales, service, and spares) dealership in Shah Alam and Klang area to cater to the needs and exploit the potential of the growing market of the region. With this, the Volvo dealership network now has reached a total of 11 locations in the country, five of which are located in the Greater Kuala Lumpur region. The dealership will be operated by the appointed dealer Motion Beyond.
Joshua Lee, Managing Director of Motion Beyond, said that they are happy to be a part of Volvo Cars as the grown townships of Shah Alam and Klang. As both, the areas have great potential for luxury cars and anticipated that the new Volvo lineup would appeal to the new demographics.
Volvo Setia Alam will adhere to the Volvo Retail Experience (VRE) parameters for a certain level of showroom and service standards. Prescribed in VRE parameters are - customer lounge and a studio where buyers can visualise the color and other accessories. With this, the company aims to offer top class customer satisfaction to maintain brand value.
The after-sales task is covered by a three-bay service area that specialises in all manners of service and repairs by Volvo. This, though, doesn’t cover body and paintwork. A Volvo representative also claimed that the area will start service of four to five vehicles a day by the end of the year.
The Managing Director of Volvo Car Malaysia, Lennart Stegland highlighted the importance to work with enthusiastic dealer-partners, who believe in the brand’s capacity and consistent adherence to the representation of the brand.
The Volvo Setia Alam showroom is open from 9 am to 7 pm on Monday-Saturdays and 10 am-5:30 pm on Sundays and all public holidays. The service centre, on the other hand, will operate from 9 am to 5 pm from Monday to Saturdays, and unlike the showroom, it will remain closed on Sunday and other public holidays. Both the showroom and the service centre are located in Setia Avenue.
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