Allianz Malaysia teams up with MIROS & p-hailing platforms to promote rider safety

KUALA LUMPUR: Road and rider safety are growing concerns for authorities in the country. Addressing these issues is Allianz Malaysia, which has made a bold move by joining hands with the Malaysian Institute of Road Safety Research (MIROS) and key ride-hailing platforms, including foodpanda Malaysia, Grab Malaysia, and Lalamove Malaysia. Together, they will address the safety of the riders, thus reminding everyone that rider safety is a shared responsibility across industries, society, and government at large.

What is the big deal about the Allianz Malaysia & P-hailing partnership?

You see, P-hailing, i.e., parcel and food delivery services, has now become the backbone of Malaysia’s service economy. The rapid expansion of the industry has given rise to a pressing concern: the well-being of riders, many of whom are sole breadwinners for their families.

At the Allianz Malaysia Media Forum 2025, stakeholders were brought to -

• Discuss the current challenges and risks faced by p-hailing riders.
• Explore collaborative solutions to create safer roads for all.
• Reinforce the need for shared responsibility among the general public, government, platforms and corporations.

Allianz Malaysia Chief Executive Officer Sean Wang at the forum said, “At Allianz Malaysia, we believe that rider safety is a shared duty. We are committed to not only providing insurance solutions but also actively contributing to the well-being of the community around us. Our efforts extend beyond profit, and in this particular instance, we strive to give back to society by implementing and supporting rider safety initiatives that will enhance safety and security for all road users."

Also Read: SoloEra Solo 1C special promo deal announced - Grab e-bike for just RM 599!

Who are the key players in this safety mission?

This one is a collaborative initiative between the following -

• The first is the Allianz Malaysia, which will provide protection and leading insurance solutions.
• Next comes the MIROS, which has expertise in road safety, being the top research institute in the field.
• Lastly, p-hailing service providers like foodpanda Malaysia and Grab Malaysia will support their riders by improving operations and introducing a safety program.

Ir. Ts. Azhar Hamzah, Director of the Human Factors and Road User Behavioural Centre (HUB) at MIROS, concurred with Sean, adding, “Our mission at MIROS is to ensure safe roads for everyone. We believe that road safety is a shared responsibility. Through our research, we aim to identify the risks and challenges faced by road users and uncover potential solutions to enhance rider safety, while also supporting their families’ livelihoods. Together, we can transform insights into impactful actions.”

Why does the riders and their safety matter?

Everything matters, whether it's from a rider or anyone else behind the wheel. However, the P-hailing riders are the backbone of the industry and are now deeply integrated into our lives. From meals to medicine, they bring everything to our doorstep and are key to many businesses (thus the economy as well).

Furthermore, most of these riders are sole breadwinners who, for financial gain, work long hours in harsh conditions and face daily road dangers such as poor weather, traffic, and fatigue. Therefore, it is an opportunity to give back for their service and secure them for their families.

What does Allianz plan on doing for the riders?

Allianz Malaysia’s safety plan for the riders goes beyond insurance. Yes, the company plans to launch two major training programs in collaboration with the Road Safety Marshal Club.

On this collaboration, Sean said, "Our collaboration with the Road Safety Marshal Club is a testament to our dedication to safeguarding road users and improving road safety knowledge. By empowering riders and educating students, we hope to create a safer environment for everyone on the road."

Let us now discuss the two programs in detail -

• Program for p-hailing riders: Here, the focus is on rider safety training and road emergency survival. The program will complement the p-hailing companies' existing efforts to equip riders with essential skills and knowledge to navigate the road safely.
• Program for public & private university students: This program aims to instil a culture of road safety among the younger generation.

Bottom line

Allianz Malaysia, in collaboration with MIROS and p-hailing platforms, is undertaking a substantial initiative to enhance road safety for thousands of delivery riders in the Philippines. No, this one is not a PR stunt, but a real, structured initiative where many hardworking Filipinos, through training and education, will have a safer work environment, namely, our public roads.

Also Read: Mitsubishi to bring hands-on Triton experience to Kota Bharu