Possibly the Worst Honda Made in Malaysia
As a driver, I desire comfort, handling, and power. Undeniably, the BR-V looks good and the engine can handle 4 passengers with ease. Hence, 2 stars. I really didn’t expect to identify so many issues in a new car, let alone a HONDA. Beware of fraudulent quality: Missing mudflap screws (I noticed one), Dust Specks under the Infotainment Screen, Car Jack scratched even before use, Torn Rubber Door Frame Seals (they have flaps at the top corner but some are awkwardly torn beyond the seal line), Rear 2nd Row Seats that rattle, Dashboard rattles (if Left side, probably the Glovebox — Right side is still a mystery), Door rattles (this is because of poor cable insulation inside the door panel), Louder than a Saga or Kembara Road and Traffic Noise (there is no sound insulation material in any of the doors), Wheel Well Gravel Noise (same problem, not insulated), External Dust and Exhaust Fumes in Cabin (the Recirculate/Fresh Air Lever cable was loose), Bad fitting parts (Rear 3rd Row Armrest Panel, Windscreen Cowl, and Side Mirror Cowl - either doesn’t fit or is loose or creaks), Finger wide Gaps between carpet and Plastic Side Panels (only the Driver Side was left out), and MORE. As for Honda Malaysia’s “Customer Support”, they assigned a Customer Relationship Officer that insisted on being the only one I can speak to. It’s so disappointing with regard to the state they’re in now when it comes to acknowledging their faults and rectifying them. Try getting an email from them to communicate in writing, impossible. It’s as if Honda Malaysia is only this one person who reads from a script and tells you what they want to say or do only.
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