NZ Wheels Johor Bahru wins big at Mercedes-Benz Malaysia Retail Partner 2024 Awards

KUALA LUMPUR: Mercedes-Benz Malaysia recently hosted the annual Retail Partner of the Year 2024 awards, celebrating the unwavering dedication and commitment of its retail partners. The standout performer of the night was NZ Wheels Johor Bahru, which took home the Retail Partner of the Year award.

This year’s awards featured six distinct categories, each recognising the retail partners' excellence in key areas of operations. The winners of each category are as follows - 

Category	Winner
Retail Partner of the Year	NZ Wheels Johor Bahru
Best in Customer Services	NZ Wheels Johor Bahru
Best in Financial Services	NZ Wheels Bangsar
Best in Business Excellence	Cycle & Carriage Bintang Johor Bahru
Best in Sales	NZ Wheels Johor Bahru
Best in Customer Satisfaction Index (CSI) 5-Star Rater	Hap Seng Star Kinrara

NZ Wheels Johor Bahru clinched three awards, underscoring its commitment to excellence at every customer touchpoint. NZ Wheels Bangsar was awarded for its strong delivery of tailored financial solutions, while Cycle & Carriage Bintang Johor Bahru got recognised for its strategic leadership. Hap Seng Star Kinrara stood out with its dedication to superior customer satisfaction.

Amanda Zhang, CEO & President, Mercedes-Benz Malaysia stated, “2024 was a year defined by resilience, transformation, and relentless pursuit of excellence. At the forefront of this journey are our retail partners, whose exceptional dedication and performance serve as the driving force behind the luxury experience that defines Mercedes-Benz. These awards are more than accolades; they are a celebration of their extraordinary contributions and shared vision to lead the luxury automotive landscape.”

With an extensive network of 32 authorised retailers, Mercedes-Benz Malaysia continues to lead the luxury automotive landscape in the country. It is deeply committed to its retail partners, working in close collaboration to elevate the customer journey at every touchpoint. 

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