All VPCM dealerships now offer you either 3S or 4S services

All VPCM dealerships now offer you either 3S or 4S services

KUALA LUMPUR: With an intent to elevate its customers’ ownership experience, Volkswagen Passenger Cars Malaysia continues to roll out new Volkswagen Cares initiatives every now and then. This time, the company has strengthened its dealership network; as a result, all its authorised dealerships in the country are now either 3S or 4S centres. 

KEY TAKEAWAYS

  • How many VW dealerships are there in Malaysia?

    VPCM has a total of 17 dealerships (fourteen 4S & three 3S centres) across the country with one service partner. These are strategically located in key regions and are equipped with all required expertise and facilities.
  • What is the rating of Volkswagen Malaysia on Car Advisor?

    On the Car Advisor platform, Volkswagen Malaysia enjoys an average rating of 4.93/5 stars for its sales experience, while for the after-sales service, it holds 4.76/5 stars as of April 2022.
  • For the unacquainted, 3S centres offer the customers facility of Sales, Service and Spare parts, while at the 4S centre, they get Sales, Service, Spare parts, and Shop for body and paint services.

    Volkswagen Dealership

    Currently, VPCM runs a total of 17 dealerships (fourteen 4S & three 3S centres) across the country with one service partner. These are strategically located in key regions and are equipped with all required expertise and facilities. Check out the list here -

    Region

    4S Centre

    3S centre

    Central

    Volkswagen Glenmarie

    Volkswagen Gombak

    Volkswagen Puchong

    Volkswagen Sg. Besi

    Volkswagen Sri Hartamas

    North

    Volkswagen Ipoh

    Volkswagen Juru

    Volkswagen Alor Setar

    Volkswagen Sg. Petani

    South

    Volkswagen Skudai

    Volkswagen Seremban

    Volkswagen Melaka

    Volkswagen Batu Pahat

    Volkswagen Tebrau

     

    East coast

    Volkswagen Kuantan

    Volkswagen Kota Bharu

    East Malaysia

    Volkswagen Kota Kinabalu

     

    Volkswagen Tiguan

    While detailing the importance of a smooth and memorable ownership experience, Managing Director of VPCM, Erik Winter said, “Customer service makes all the difference because it elevates the ownership experience. Now with a strong network of 3S and 4S centres, we are providing convenience for Volkswagen owners from around the country.”

    “We are also practising transparency with our customer satisfaction because ratings and reviews are available on the Car.Advisor website, and this pushes us and our dealer partners to continue improving our offerings too, he added.” 

    Volkswagen Dealership ratings

    Car.Advisor is an independent III-party portal, which manages customer satisfaction for the German brand. Here, you can check out the reviews as well as the ratings of all Volkswagen dealerships. 

    On the platform, Volkswagen Malaysia enjoys an average rating of 4.93/5 stars for its sales experience, while for the after-sales service, it holds 4.76/5 stars as of April 2022.

    So, have you ever been to any Volkswagen dealership in the country? If yes, let us know your experience in the comments.

    Also read: Will Volkswagen dethrone Tesla by 2025?

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