Proton offers assistance to flood-affected customers

KUALA LUMPUR: Amid the critical flood situations, a number of automakers have come forward to help out their customers impacted by it and Proton is one of them. The national automaker has declared a special flood relief assistance programme for the ones whose vehicles were damaged due to the floods. 

Under this programme, Proton is offering - 

• 20% discount on selected parts
• 20% discount on labour charges 
• Towing charges of up to RM 200 and cleaning charges (exterior and engine bay) of up to RM 100 will also be borne by the automaker

All these discounts are available for all flood-affected Proton car owners who have filed a police report regarding the incident. 

“The floods have affected thousands and especially hit hard in Selangor and Shah Alam where Proton is headquartered. Many of our customers have seen their homes and businesses damaged by flood waters and this extends to their cars as well. Therefore, Proton would like to offer customers a helping hand to get them back on the road and to show them they are our main priority,” said Proton Edar CEO Roslan Abdullah.

“Proton will work hard to ensure it can repair cars as quickly as possible and advises all affected customers to visit our authorised service centres to enjoy these benefits. Furthermore, our genuine parts are offered with a warranty, so customers can be assured of the quality of the repairs,” he added.

Along with helping customers, Proton has also come up with care packages for employees impacted by floods.

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