Omoda Jaecoo Malaysia tests aftersales technicians in 2026 skills competition

KUALA LUMPUR: Omoda Jaecoo Malaysia is putting its service technicians through theoretical and practical assessments as part of its Technical Skills Competition 2026, with a focus on diagnostic knowledge and repair skills.

The competition brings together technicians from across the brand’s service network. It is intended to sharpen their ability to identify and fix vehicle faults, while reinforcing workshop safety and service standards.

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For owners, the relevant part is how those skills translate into the workshop: accurate diagnoses, properly completed repairs and consistent service. The competition is aimed at improving those capabilities, although the announcement does not provide assessment results or customer service performance figures.

Chris Tan, Head of OMODA | JAECOO Malaysia, said:

“Customer satisfaction is at the heart of what we do at OMODA | JAECOO. A great ownership experience does not end when the customer drives away from our showroom, it continues through every interaction with our after-sales team. We are continuously strengthening their knowledge and capabilities so that our customers can have greater confidence in the service and support they receive.”

Technical knowledge and practical repair skills

Participants are evaluated through both theoretical and practical assessments, covering the knowledge and hands-on abilities needed to service increasingly complex vehicles.

Beyond assessing technicians, the programme also recognises technical talent within the network and encourages further professional development.

The competition carries the theme “Sharpening Skills, Shaping Futures”, with technician development forming part of the brand’s efforts to strengthen aftersales support as its Malaysian network expands.

Omoda Jaecoo Malaysia reports 56 outlets nationwide

According to the announcement dated 11 October 2026, Omoda Jaecoo Malaysia’s dealer network comprises 56 outlets providing sales and aftersales support.

The network covers the Central, Southern and Northern regions of Peninsular Malaysia, along with the East Coast and East Malaysia. As that footprint grows, the practical test will be whether service standards remain consistent across the outlets owners actually visit.

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