Mercedes-Benz introduces ‘Mercedes me’ connect service in Malaysia

KUALA LUMPUR: After launching Mercedes-Benz C253 GLC Coupe facelift and X253 GLC facelift, the German global automobile marque has officially introduced ‘Mercedes me’ connect service in Malaysia.

This digital connectivity platform will permit Mercedes-Benz buyers to sync and stay connected with their cars. The technology has made its official debut on the GLC model and will also be offered to upcoming models in the year 2020.

The Mercedes me connect app can be accessed through the Google Play Store as well as the Apple App Store. The application will grant access to a plethora of connected services once you have activated your vehicle on the Mercedes me portal.

Moreover, the MMC-enabled cars will be equipped with a SIM card, which will either run a Maxis LTE or a Celcom data connection. Along with that, the rear-view mirror will have two physical buttons - one for communicating with the Mercedes-Benz customer care centre and another for SOS E-call during emergency situations.

Apart from the accident breakdown management and emergency call system, it comes with other standard services such as maintenance management, access to information related to tele-diagnostics and over-the-air software updates for the system. In addition to that, the system is capable of offering many remote services that include remote door lock/unlock, remote start, Speed Fencing, remote retrieval of vehicle status, and Valet Protect. 

It features innovative connected services like an on-the-move vehicle tracker, vehicle settings personalisation, park vehicle locator function, and predictive navigation. The live traffic information feature will be added next year. If you have purchased a Mercedes-Benz car that was built after 2002 and lacks connected functionality,

then you can also enjoy the connected features with the help of the Mercedes me ‘Adapter’. However, it does not have a sim card, so you will not be able to enjoy live connectivity. 

The adapter mentioned above is priced at RM250 and will be available in the first quarter of 2020 from official dealerships.

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